Shipping & Returns
Here’s what to expect once you place an order, and how returns work if something isn’t right.
Logic Technology’s webshop primarily sells professional embedded development tools to corporations within the European Union. Companies with a valid VAT-Number can register for a TAX-Exempt account in accordance with EU Tax law. Consumer customers will have to pay statutory VAT over the total amount of their purchase including shipping cost.
1. Shipping to the Netherlands, Belgium and Luxemburg
Orders within the Netherlands, Belgium and Luxemburg ship for a flat rate of €19,00 (excl. VAT). Most in-stock orders are dispatched within 1–2 business days.
2. Shipping to Germany
Orders for Germany ship for a flat rate of €35,00 (excl. VAT). Delivery typically takes 2–3 business days from dispatch.
3. Shipping to Austria
Orders for Austria ship for a flat rate of €60,00 (excl. VAT). Delivery typically takes 2–3 business days from dispatch.
4. Shipping to Norway, Switzerland
Orders for Norway and Switzerland ship for a flat rate of €135,00 (excl. VAT). Delivery typically takes 4–5 business days from dispatch.
5. Shipping to all other EU-member states except Ireland
We ship to all other EU countries except Ireland for a flat rate of €55,00 (excl. VAT). Delivery typically takes 2–5 business days from dispatch, depending on the destination.
6. Shipping outside the EU
shop.logic.nl currently focuses on customers within the EU. Based outside the EU and interested in our products? Contact us at info@logic.nl — we’re happy to discuss options through Logic Technology’s direct sales channels.
7. Order tracking
As soon as your order ships, you’ll receive a shipping confirmation email with tracking information, so you can follow your delivery every step of the way.
8. Returns & the right of withdrawal
As a consumer in the EU, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving a reason. To exercise this right, simply notify us at info@logic.nl within this period.
Products must be returned unused, in their original packaging, and complete with all accessories and documentation. Once we’ve received and inspected the return, we’ll refund the full purchase price — including the original shipping cost — within 14 days. Return shipping is at your own expense, unless the item is defective or was shipped in error.
As a business, you are bound to the Terms and Conditions of Sale of Logic Technology B.V. available to view in the footer on this website.
9. Damaged or defective items
As a consumer in the EU, you have received a damaged or faulty product? Contact us at info@logic.nl within 14 days of delivery, with a description (and photos, where possible) of the issue. We’ll arrange a replacement or full refund, including return shipping costs, as quickly as we can.
As a business, you are bound to the Terms and Conditions of Sale of Logic Technology B.V. available to view in the footer on this website.
10. Business (B2B) customers
For business customers ordering under a company VAT number, the statutory consumer right of withdrawal does not apply. You are bound to the Terms and Conditions of Sale of Logic Technology B.V. available to view in the footer on this website. Please contact our sales team to discuss return terms for business orders.
11. Questions?
Our team is happy to help with any shipping or return questions — reach us at info@logic.nl or +31 (0)77 307 8438.
