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Frequently Asked Questions

Quick answers to common questions about ordering, shipping, and support.

What payment methods do you accept?

We accept iDEAL, credit card (Visa, Mastercard), and bank transfer. All prices on the website are displayed excluding VAT.

Do you ship outside the Netherlands?

Yes, we ship to all EU countries. Shipping costs and delivery times vary by destination. Most orders ship within 2-5 business days.

I'm a business customer. Can I get an invoice without VAT?

Yes. If you have a valid EU VAT number, enter it during checkout. We verify it through the VIES system and apply the reverse charge mechanism automatically.

Which J-Link model is right for me?

It depends on your needs. The J-Link Base Compact is great for daily development. For faster speeds, consider the J-Link Plus. Need WiFi or Ethernet? Check out J-Link WiFi or J-Link Pro. Contact us for personalized advice.

Are these genuine Segger products?

Absolutely. Logic Technology is an authorized Segger partner. All products are sourced directly from Segger and come with full manufacturer warranty and support.

Can Logic Technology help with software integration?

Yes. Beyond selling tools, we offer consulting, software integration support, and technical partnership through our main website. Visit logic.nl/logic-services for more information.

What is your return policy?

We offer returns within 14 days of delivery for unused products in original packaging. Please contact us before returning any item so we can arrange the process.

Do you offer volume discounts?

Yes, we offer discounts for larger orders. Contact us with your requirements and we'll provide a custom quote.

Need a business account?

Request a B2B account to shop with VAT reverse charge on EU orders (outside the Netherlands). We'll verify your VAT number and upgrade your account to B2B Customer.

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